Frequently Asked Questions
A few things people often ask before getting started.
General Information & about us!
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We are located just 3 km outside of Teulon, Manitoba! We are on 80 acres where we share our life with our farm animals and your pups.
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Yes, all stays require a reservation to ensure we have space and can provide the best care for your pup.
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Yes, we offer boarding year-round, including holidays. However, we may close occasionally for personal time, so booking early is recommended. A surcharge may apply for holiday bookings.
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We welcome dogs of all breeds, sizes, and ages at Graceful Hounds. Each dog is cared for based on their individual needs and personality
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To keep our current guests calm and stress-free, indoor tours are generally limited. However, we’re happy to share photos and may offer a tour depending on the dogs in our care at the time.
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No—we are not a large, high-volume facility. We keep things more personal so each dog gets the attention, care, and calm environment they deserve.
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Yes! Graceful Hounds is run by me and my partner, which allows us to provide consistent, hands-on care and really get to know each dog that stays with us.
Boarding & Accommodations
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We offer kennels, suites, and large runs. Each dog is placed in the space that best suits their comfort and helps ensure a stress-free stay.
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Absolutely! We understand that not all dogs enjoy being around others. Dogs who prefer their own space can stay separately and will still receive plenty of attention and care.
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Absolutely! We’re happy to care for senior dogs and those who require extra attention or special accommodations.
Behavior & Compatibility
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Yes, all dogs are carefully assessed before being introduced to other dogs to ensure everyone’s safety and comfort.
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Yes, we do accept intact dogs. There may be an additional charge if your female comes into heat while staying with us.
Food & Care
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Yes, we follow your dog’s feeding routine closely to keep them comfortable and consistent with their home care. We can also accommodate raw diets.
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Yes, we can administer medications as instructed.
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We provide everything your dog needs, but you’re welcome to bring a favorite toy or blanket to help them feel more at home.
Booking & Changes
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Yes, absolutely! We understand that plans can change. If you need to extend your dog’s stay, just let us know as soon as possible and we’ll do our best to accommodate.
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Yes, we recommend trial stays for dogs who are new to boarding or may feel a bit nervous. This helps them get familiar with the environment and makes future stays much smoother and more comfortable.
Pricing & Policies
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Yes, we offer multi-dog discounts for dogs from the same household. Please contact us for details.
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Additional fees may apply for late pickups, holidays, or extra care needs. We’ll always discuss any extra charges with you in advance.
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We ask for advance notice for cancellations. Depending on timing, deposits may be non-refundable—please check with us for specifics.
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Yes, a 25% deposit is required to book your boarding stay and hold your spot.
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We accept cash, card, and e-transfer.
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Payment is due at drop-off unless otherwise arranged.
Communications & Updates
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Yes! We provide regular updates, photos, and videos so you can see how your pup is doing. You can also follow along on our Instagram and Facebook
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Absolutely—you’re welcome to reach out anytime while your dog is with us.
Extra Services
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Yes! We offer baths, blowouts, and nail trims during your dog’s stay.
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Yes, we provide pickup and drop-off in surrounding areas, including Winnipeg!
Must be booked in advance.
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Yes! We offer optional add-ons to help your pup feel more comfortable during their stay. This can include training, enrichment activities, extra walks, hikes, swims, and more.
Trust
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Yes, dogs are monitored 24/7 with cameras as well as in-person supervision to ensure their safety and well-being at all times.
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Yes, we are fully insured.
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We’ve been caring for your pups for nearly 2 years and look forward to many more!
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Yes, we are certified in pet first aid and CPR.
Still Have Questions?
Feel free to reach out anytime — we’re happy to help!